Are safety considerations at the forefront of their business model?
We know that getting the lowest price is important, but without the proper expertise heating oil delivery can be dangerous. If you’re ordering fuel from a new company and they’re not asking you many (or any) questions about your heating oil tank, that should stand out as a red flag. The age of your tank and its thickness need to be taken into consideration.
Aero Recommendation– Directly ask what their heating oil tank inspection consists of and what safety precautions you should expect with each delivery.
At Aero Energy we perform a detailed inspection of your heating oil tank to determine its thickness before taking on any new account. We also recommend our TankSure Program to all of our heating oil customers.
Can they be depended on during the winter?
A price that seems too good to be true won’t be of much help if you can’t get a delivery when you need it most. There are companies across the county that might sell discounted fuel but cannot satisfy delivery needs after a snowstorm or an extended cold snap. Many of these same companies are not full service providers meaning they do not handle HVAC work. These scenario leads to both headaches and safety concerns when you can’t get a delivery scheduled or even talk to someone on the phone during the winter.
Aero Recommendation– A great question to ask is ‘what have you done to ensure supply reliability during the winter months? It is also important to understand how far away is the closest office (or fueling station) is and how they prioritize their deliveries during their busy season. You should ask how many days a week they delivery fuel and whether or not they offer 24 hour emergency service.
At Aero Energy we secure long term contracts with our suppliers to ensure that winter supply is not a concern for our customers. With district offices and fueling stations across southern Pennsylvania and Maryland, Aero Energy is equipped to not only provide year-round reliability, but also a fair price. We also rely on sophisticated usage formulas to ensure our customers get deliveries before they run out. Should your heating system malfunction you can also count on our 5-star service technicians to get you back up and running fast.